Google Analytics Integration Pro

Connect Google Analytics to track widget interactions alongside your website data.

EventWhen it firesCommon parameters
widget_loadedThe AskVio widget is initialized and renderedclient_id, environment, agent_id, user_id, session_id, page_url, success
conversation_startedThe visitor sends the first message in a new conversationclient_id, environment, agent_id, conversation_id, user_id, session_id, page_url, success
query_failedAnswer generation returns an errorclient_id, environment, agent_id, conversation_id, user_id, session_id, page_url, latency_ms, success
function_invokedThe user clicks a Function CTA button in the responseclient_id, environment, agent_id, conversation_id, user_id, session_id, page_url, success
response_slowA response exceeds the slow threshold (for example latency_ms > 4000)client_id, environment, agent_id, conversation_id, user_id, session_id, page_url, latency_ms, success
timeoutA query times out before a response is returnedclient_id, environment, agent_id, conversation_id, user_id, session_id, page_url, latency_ms, success
retrieval_low_confidenceThe assistant does not answer because retrieval confidence is below thresholdclient_id, environment, agent_id, conversation_id, user_id, session_id, page_url, success
GA Integration