Support
We're happy to assist you and aim to reply to every query within two business days.
support@askvio.app
You're only a few steps away from including AI in your website.
Check out your email to join the team of your organisation.
AskVioEach website gets its own widget, data, and configuration.
Your current plan allows 1 website. Upgrade to manage more client sites.
What your visitors are asking, what's failing, and what they want that you don't have yet.
Ranked by volume. Sparkline shows the last 7 days of ask frequency.
| # | Query | Asks | 7-day trend | WoW |
|---|
| Term | Count | Trend |
|---|
| Suggestion | Count | Trend |
|---|
| Product | Count | Trend |
|---|
| Link | Count | Trend |
|---|
Queries the AI answered with low confidence. Each cluster is a content fix waiting to happen.
| Query cluster | Asked | Avg. confidence | Last seen | Suggested action |
|---|
Queries that matched no product in your catalog. Real visitors asking for things you don't sell yet.
Topics whose query volume changed the most this period. Surface what's rising before your clients notice.
| Language | Count |
|---|
| Intent | Count |
|---|
| Topic | Count |
|---|
| Product | Count |
|---|
| Mood | Count |
|---|
Pick a widget component on the left. The live preview on the right mirrors every change.
Choose a ready-to-use theme. Applying one updates every control below.
Control whether the "Powered by AskVio" badge appears in the widget footer.
Sources on the left feed your knowledge base. Pick one to manage what's indexed.
Automatically scan your site and index new pages. Useful for blogs, docs and other frequently updated content.
| Title | Pages | Products | Records | Agent | Modified |
|---|
Manage the suggestion pills shown in the widget. Add your own or let AskVio generate them automatically.
Let AskVio propose fresh questions based on the page and recent conversations.
When enabled, AskVio generates fresh suggestions based on the conversation and the current page (if indexed).
Provide up to five custom suggestions for your widget. Rearrange them by dragging and dropping.
Upload files like PDFs or text so users can search their contents. Ideal for manuals, policies or marketing material.
| Title | Records | Agent | Modified |
|---|
Add guidelines or disclaimers that will always be part of the assistant's prompt. Perfect for brand voice or support links.
| Title | Preview | Agent | Modified |
|---|
Deleting all resources will remove every page, document, and instruction associated with this site. This action cannot be undone.
| Feature | Free $0 | Pro $29/mo | Business $99/mo | Enterprise Contact us |
|---|---|---|---|---|
| AI queries | 500 | 2,000 | 5,000 | Unlimited |
| Vertex DB records | 500 | 5,000 | 10,000 | Unlimited |
| Crawlers | 1 | 5 | 10 | Unlimited |
| Document uploads | 1 | 10 | 20 | Unlimited |
| Custom instructions | 5 | 10 | 20 | Unlimited |
| Google Analytics | ||||
| AI Analytics | ||||
| Widget customization | ||||
| Widget branding | AskVio logo | AskVio logo | None | None |
| Teams | ||||
| Priority support | ||||
| Priority features | ||||
| API access | ||||
Configure trust and access protections to keep assistant behavior safe and installation scoped to approved origins.
Apply allowlisted origins to restrict where your widget can run, regardless of installation method.
Add one domain origin per line (for example https://example.com).
Require a confidence threshold before AskVio responds. Turn off to allow all answers.
Medium: Balanced behavior for most sites. AskVio will answer when confidence is solid, and avoid low-confidence responses.
Use a precise value instead of presets. Moving this slider activates Custom mode.
Track releases and revert test content back to the live production baseline.
| Version | Date & Time | Title | Description | Published by |
|---|
User-approved actions the AI can suggest. Each requires a click before any handler runs.
Select a function to edit, or create a new one.
Create focused AI agents with unique instructions and data sources for different workflows.
Select an agent to edit, or create a new one.
| Use | Type | Name |
|---|
| Instruction |
|---|
Connect AskVio with your existing tools to enrich reporting and streamline operations.
Sync AskVio events with your existing GA property.
AskVio sends custom GA4 events in lower_snake_case so they are easy to group in reports.
query_submittedSent when a visitor submits a question from the widget.
Payload: { query, agent_id }
response_receivedSent after AskVio returns an answer for the submitted question.
Payload: { query, answer, agent_id }
suggestion_clickedSent when a visitor clicks one of the widget suggestion pills.
Payload: { suggestion_name, conversation_id, agent_id }
product_card_clickedSent when a visitor clicks a product card in the source panel.
Payload: { product_name, product_url, conversation_id, agent_id }
source_link_clickedSent when a visitor clicks a non-product source link.
Payload: { link_name, link_url, conversation_id, agent_id }
Deploy AskVio quickly using script tags, tag managers, plugins, or direct API access.
Paste the snippet below right before your closing </body> tag. The snippet already includes your client ID.
Use the agentId option to load a specific agent. Omit it to use the default agent.
<script src="https://askvio.web.app/widget.js"></script>
<script>
(function(){
window.askvioWidget.init({
clientId: 'demo',
agentId: 'default'
});
})();
</script>
Recommended approach for most websites. Quickly enable or disable the widget and control where it loads.
<script src="https://askvio.web.app/widget.js"></script>
<script>
(function(){
window.askvioWidget.init({
clientId: 'demo',
agentId: 'default'
});
})();
</script>
Call our API directly and build your own UI, bypassing the widget entirely. This method returns JSON with the assistant reply and source links.
Example request:
curl -X POST https://askvio.web.app/api/search -H 'Content-Type: application/json' -d '{"clientId":"demo","query":"Hello"}'
The API exposes several endpoints you can call directly:
| Endpoint | Method | Description |
|---|---|---|
/api/search | POST | Ask a question and get an AI generated answer. |
/api/ingest | POST | Submit URLs or sitemaps to crawl and index. |
/api/crawls | GET | Retrieve past crawl jobs for a client. |
/api/documents | POST | Upload PDF or other files to index. |
/api/config | GET | Fetch widget configuration for a client. |
Common parameters
clientId – your unique widget or account identifier.query – the question to answer (for /api/search).apiKey – optional API key for authenticated requests.Response example for /api/search
{
"answer": "string",
"sources": [
{ "type": "page", "url": "https://example.com", "title": "Page title" }
]
}
API access is reserved for Enterprise plans.
Monitor plan usage and compare tiers to choose the right capacity for your team.
Terms of Service, Privacy Notice & Refund Policy
Manage your workspace details, invite collaborators, control member access, and secure account actions.
| Member | Role |
|---|
User management (invites and role changes) is available on Business plans and above.
Enter the teammate email and we will send an invitation link.
User management is available on Business plans and above.
We are always happy to hear from you. Choose the topic below and email us directly.
We're happy to assist you and aim to reply to every query within two business days.
support@askvio.appWe are always happy to receive feedback about our software and we read every email we get.
feedback@askvio.appShare your suggestions for the next big feature of AskVio—we'd love to hear your ideas.
newfeatures@askvio.appquery_submitted ·
response_received ·
suggestion_clicked ·
product_card_clicked ·
source_link_clicked
Enable dynamic page discovery and deeper parsing rules.
Automatically refresh indexed pages on a set cadence.
Upload PDFs, docs, and rich text to power your AI answers.
Create a new production version from your current TEST state.
Publishing to production...
This discards all TEST-only changes and restores the current production state.
Reverting TEST environment...
You have reached the limit of your current plan.