Intelligence
Intelligence shows what visitors asked, what they couldn't find, and what to fix first.
Overview
- Your intent layer: where questions come in (visitors, AI agents), what AskVio found in them (answered confidently, failed intents, unmet demand), and where the findings go (Monday Brief, GA4).
- Intelligence Brief: three sentences on the period with one recommended action.
- Engagement, usage and AI performance KPIs.
Reports
- Top queries: questions grouped by meaning, not single words. Hover a group to see the questions in it. Group names are learned for your site and stay the same over time, so trends compare like with like.
- Failed searches: what the site couldn't answer, with a suggested action: Add answer for missing information, Evaluate product when the question is really about a product you don't carry.
- Unmet demand: products visitors asked for that aren't in your catalog. The same concept has the same name here and in Failed searches.
- Trending topics, Citations, Conversational funnel, RAG Performance and Audience Analysis.
Fixes
When you close a gap, click Mark fixed in Failed searches (you wrote the missing answer) or Mark as added in Unmet demand (you now sell the product). Won't fix sets a gap aside. The Fixes report then compares how often the gap came up per week in the 4 weeks before the fix with how often it has come up since:
- Measuring during the first 7 days.
- Verified when it comes up at least 50% less.
- Not improved when it doesn't.
- Not enough data when it came up fewer than 2 times before the fix.
For an answer, AskVio counts questions it still couldn't answer; for a product, how often visitors still asked for it as something you don't carry. Recent fixes and their results also appear in the Monday Brief.
"Answered confidently" uses one definition everywhere: a conversation counts as answered unless it was a failed intent.
"Notify me"
Turn on Offer "Notify me" in Unmet demand. When a visitor asks for a product you don't carry, the widget offers to email them if you add it. Each Unmet demand card then shows how many people want to be notified, and Export emails (CSV) gives you the list, grouped by gap, to import into your email tool. Only the site owner can change the setting or export emails.
Monday Brief
Under Delivery → Monday Brief (Pro and above) you choose who receives a weekly email with the top gaps and one recommended action, and on which day and at what time. Business plans and above add week-over-week changes and rising topics. Each recipient can unsubscribe from the email itself.
If you need marketing attribution alignment, continue to Google Analytics Integration.
