Customer intelligence, not just a chatbot

Know what customers want.
Before they go elsewhere.

AskVio adds an embeddable AI assistant to your website and surfaces what users searched for, where they hit a dead end, and what products they want that aren't in your catalog yet. Every conversation becomes a business decision.

🔒 maison-grace.com/collections
Maison Grace – Collections
Spring Linen Edit.
Linen Dress
£89
Linen Shirt
£59
Maison Grace AI · online
Do you have the linen dress in petite?
Not yet — I've noted your interest. Maison Grace tracks these requests and plans new stock based on demand.
Suggested actions
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Higher purchase rate
after AI-assisted search
vs standard browsing
G2 AI Search Report, 2026
68%
Visitors who leave
without contacting you
HubSpot
20 min
From signup to a live
AI assistant on your site
One script tag, one crawl
42%
Of e-commerce searches
go unanswered
Alhena AI · 1M conversations

Your analytics show what happened. They don't show what your customers wanted.

The blind spot

GA4 tells you the bounce rate. Heatmaps show where people clicked. Neither tells you what the customer typed into the search bar, got no result for, and quietly left to find somewhere else. That signal, the unanswered intent, vanishes every time. Multiply it across thousands of sessions and you're making merchandising decisions in the dark.

The fix

AskVio captures intent in the customer's own words, in real time. It answers their question and logs every failed search, every product gap, every frustration theme into an intelligence dashboard your team can act on. The widget earns its keep twice: once for the customer who gets an answer, once for the business that finally sees the pattern.

How it works

Three steps. One afternoon.

01

Point it at your content.

Drop in your sitemap, help docs, and PDFs. AskVio indexes in minutes.

02

Set up guardrails and tone.

Define exactly what the assistant can and cannot say, set your brand voice, and control which actions visitors can trigger: essential for teams that care about consistency and compliance.

03

Publish, and let the intelligence flow.

Validate every change in a fully isolated test environment, then publish with one click. Your intelligence dashboard updates automatically: failed searches, product gaps, unmet demand signals, and frustration themes surface week by week, so your team always knows what to fix next.

Built different

Customer intelligence.
Not just a chatbot.

Embeddable in 4 lines.

One script tag. Inherits your design tokens. Version control and isolated test/prod environments included from day one.

Native Google Analytics integration.

Every conversation fires structured events directly into your GA4 property: no middleware, no data loss. Pair it with AskVio's built-in AI analytics to see what visitors ask, where they drop off, and what converts.

Enterprise-level security.

Origin allowlists, signed init tokens, per-IP rate limiting, and abuse blocking: the controls enterprise security teams require. Whitelist exactly what the assistant can say and which actions visitors can trigger.

Full API access.

Integrate AskVio into your own workflows, dashboards, and internal tools via a documented REST API. Available on Enterprise: built for teams that need to own the full stack.

Multi-language ready. Out of the box.

AskVio answers visitors in their own language, powered by the same AI models that support 50+ languages covering over 97% of global speakers. No extra configuration, no separate setup: your assistant speaks to every visitor in the language they use.

Customer Intelligence

Every conversation is a data point.
We surface what matters.

While other widgets count messages, AskVio reads them. Your intelligence dashboard shows what customers searched for, where they hit a dead end, and what products they want that aren't in your catalog yet.

Every week, an AI-written brief synthesises the patterns into a plain-English summary your team can act on — no dashboard login required.

Unanswered queries
Last 7 days
"vegan leather belt" 34 asks
"petite linen dress" 23 asks
"gift wrapping option" 18 asks
Frustration themes
vs. last month
Delivery times
+40%
Return policy
+12%
Size availability
–5%
Demand signal
This month
67
shoppers asked for a
250 ml hand cream
You carry 50 ml and 100 ml. Zero catalog match.
Unmet demand detected
Ready in 24 hours
Your first intelligence report
generates automatically.

Install AskVio, let it collect conversations, and your dashboard lights up. No configuration, no data team, no analyst required.

Get Started Free
Pricing

Simple, transparent pricing

From solo builders to agencies managing dozens of client sites. No hidden fees, cancel any time.

Free
$0
Evaluate AskVio on a real site. No card needed.
  • 100 AI queries/mo
  • 1 crawler · 30 pages
  • 1 document upload
  • 1 website
  • Widget customization
  • AskVio branding shown
Business
$99/mo
For growing companies with real traffic and teams.
  • 20,000 AI queries/mo
  • 15 crawlers · 1,000 pages
  • 50 document uploads
  • Up to 3 websites
  • Unlimited functions
  • Customer Intelligence Dashboard
  • Weekly AI intelligence digest
  • No AskVio branding
  • Team members
For agencies
Agency
$249/mo
Turn every client site into a monthly customer intelligence report.
  • 50,000 AI queries/mo
  • Unlimited crawlers & pages
  • Unlimited documents
  • Up to 15 websites
  • Unlimited functions
  • Customer Intelligence Dashboard
  • Weekly AI intelligence digest
  • No AskVio branding
  • Priority support
Enterprise
Custom
Unlimited scale, API access, SLA, and dedicated support.
  • Unlimited queries & sites
  • Unlimited crawlers & docs
  • Full API access
  • Custom integrations
  • Dedicated CSM
  • SLA & priority features
  • No AskVio branding
  • Team members
Contact us
Feature Free$0 Pro$49/mo Business$99/mo Agency$249/mo EnterpriseCustom
AI queries/mo1005,00020,00050,000Unlimited
Websites11315Unlimited
Crawlers1515UnlimitedUnlimited
Crawl pages302001,000UnlimitedUnlimited
Document uploads12050UnlimitedUnlimited
Custom instructions3UnlimitedUnlimitedUnlimitedUnlimited
Functions3UnlimitedUnlimitedUnlimited
Agents
Google Analytics
Customer Intelligence Dashboard failed searches · product gaps · frustration themes
Weekly AI intelligence digest AI-written brief summarising your data each week
Widget brandingAskVio logoNoneNoneNoneNone
Version control
Test / Prod environments
Team members
Priority support
API access
Contact us

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