Support
We're happy to assist you and aim to reply to every query within two business days.
support@askvio.app
You're only a few steps away from including AI in your website.
Check out your email to join the team of your organisation.
AskVioTrack usage, engagement, and answer quality to understand how visitors interact with your AI assistant.
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Make the widget feel native to your brand with advanced styling controls and real-time previews.
Launch with polished palettes that sync every control.
Use swatches, hex codes, or pickers for exact shades.
Dial in spacing, alignment, and background effects.
Choose a ready-to-use theme. Applying one updates every control below.
Manage crawlers, documents, products, and instructions that power your AskVio knowledge base.
Automatically scan your site and index new pages. Useful for blogs, docs and other frequently updated content.
| Title | Pages | Products | Records | Agent | Modified |
|---|
Set up a crawler to keep your knowledge base fresh and fully indexed.
Enable dynamic page discovery and deeper parsing rules.
Automatically refresh indexed pages on a set cadence.
Manage the suggestion pills shown in the widget. Add your own or let AskVio generate them automatically.
Let AskVio propose fresh questions based on the page and recent conversations.
When enabled, AskVio generates fresh suggestions based on the conversation and the current page (if indexed).
Provide up to five custom suggestions for your widget. Rearrange them by dragging and dropping.
Upload files like PDFs or text so users can search their contents. Ideal for manuals, policies or marketing material.
| Title | Records | Agent | Modified |
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Add PDFs, docs, and rich text to power your AI answers.
Add guidelines or disclaimers that will always be part of the assistant's prompt. Perfect for brand voice or support links.
| Title | Preview | Agent | Modified |
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Define tone, safety rules, or links that always appear in answers.
Deleting all resources will remove every page, document, and instruction associated with this site. This action cannot be undone.
| Feature | Free $0 | Pro $29/mo | Business $99/mo | Enterprise Contact us |
|---|---|---|---|---|
| AI queries | 500 | 2,000 | 5,000 | Unlimited |
| Vertex DB records | 500 | 5,000 | 10,000 | Unlimited |
| Crawlers | 1 | 5 | 10 | Unlimited |
| Document uploads | 1 | 10 | 20 | Unlimited |
| Custom instructions | 5 | 10 | 20 | Unlimited |
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| Widget branding | AskVio logo | AskVio logo | None | None |
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Configure trust and access protections to keep assistant behavior safe and installation scoped to approved origins.
Apply allowlisted origins to restrict where your widget can run, regardless of installation method.
Add one domain origin per line (for example https://example.com).
Turn this on to require a confidence threshold before AskVio responds. Turn it off to allow all answers.
Medium: Balanced behavior for most sites. AskVio will answer when confidence is solid, and avoid low-confidence responses.
Use a precise value instead of presets. Moving this slider activates Custom mode.
Track releases and revert test content back to the live production baseline.
| Version | Date & Time | Title | Description | Published by |
|---|
Define user-approved actions the AI can suggest. Actions always require a user click before any handler executes.
| Name | Button label | Handler | Modified |
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Safe tool-calling setup. Handlers run only after user confirmation.
Create focused AI agents with unique instructions and data sources for different workflows.
Create specialized agents with distinct knowledge sources and instructions.
Agent ID: -
| Use | Type | Name |
|---|
| Instruction |
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Connect AskVio with your existing tools to enrich reporting and streamline operations.
Sync AskVio events with your existing GA property.
AskVio sends custom GA4 events in lower_snake_case so they are easy to group in reports.
query_submittedSent when a visitor submits a question from the widget.
Payload: { query, agent_id }
response_receivedSent after AskVio returns an answer for the submitted question.
Payload: { query, answer, agent_id }
suggestion_clickedSent when a visitor clicks one of the widget suggestion pills.
Payload: { suggestion_name, conversation_id, agent_id }
product_card_clickedSent when a visitor clicks a product card in the source panel.
Payload: { product_name, product_url, conversation_id, agent_id }
source_link_clickedSent when a visitor clicks a non-product source link.
Payload: { link_name, link_url, conversation_id, agent_id }
Deploy AskVio quickly using script tags, tag managers, plugins, or direct API access.
Paste the snippet below right before your closing </body> tag. The snippet already includes your client ID.
Use the agentId option to load a specific agent. Omit it to use the default agent.
<script src="https://askvio.web.app/widget.js"></script>
<script>
(function(){
window.askvioWidget.init({
clientId: 'demo',
agentId: 'default'
});
})();
</script>
Recommended approach for most websites. Quickly enable or disable the widget and control where it loads.
<script src="https://askvio.web.app/widget.js"></script>
<script>
(function(){
window.askvioWidget.init({
clientId: 'demo',
agentId: 'default'
});
})();
</script>
Call our API directly and build your own UI, bypassing the widget entirely. This method returns JSON with the assistant reply and source links.
Example request:
curl -X POST https://askvio.web.app/api/search -H 'Content-Type: application/json' -d '{"clientId":"demo","query":"Hello"}'
The API exposes several endpoints you can call directly:
| Endpoint | Method | Description |
|---|---|---|
/api/search | POST | Ask a question and get an AI generated answer. |
/api/ingest | POST | Submit URLs or sitemaps to crawl and index. |
/api/crawls | GET | Retrieve past crawl jobs for a client. |
/api/documents | POST | Upload PDF or other files to index. |
/api/config | GET | Fetch widget configuration for a client. |
Common parameters
clientId – your unique widget or account identifier.query – the question to answer (for /api/search).apiKey – optional API key for authenticated requests.Response example for /api/search
{
"answer": "string",
"sources": [
{ "type": "page", "url": "https://example.com", "title": "Page title" }
]
}API access is reserved for Enterprise plans.
Monitor plan usage and compare tiers to choose the right capacity for your team.
Manage your workspace details, invite collaborators, control member access, and secure account actions.
| Role |
|---|
User management (invites and role changes) is available on Business plans and above.
Enter the teammate email and we will send an invitation link.
User management is available on Business plans and above.
We are always happy to hear from you. Choose the topic below and email us directly.
We're happy to assist you and aim to reply to every query within two business days.
support@askvio.appWe are always happy to receive feedback about our software and we read every email we get.
feedback@askvio.appShare your suggestions for the next big feature of AskVio—we'd love to hear your ideas.
newfeatures@askvio.appCreate a new production version from your current TEST state.
Publishing to production...
This discards all TEST-only changes and restores the current production state.
Reverting TEST environment...
You have reached the limit of your current plan.