Hear what your customers couldn't find.
Every day, visitors ask for the size you don't stock, the policy you never wrote down, the product that would have closed the sale. None of it shows up in GA4. AskVio answers them from your own content, captures every miss, and ranks what to fix first.
67 asks this month · no catalog match
Your analytics show what happened. They don't show what your customers wanted.
GA4 tells you the bounce rate. Heatmaps show where people clicked. Neither tells you what the customer typed into the search bar, got no result for, and quietly left to find somewhere else. That signal, the unanswered intent, vanishes every time. Multiply it across thousands of sessions and you're making merchandising decisions in the dark.
AskVio adds an intent layer to your site. It answers each visitor from your own content, says so honestly when it doesn't know, and captures every miss in the customer's own words. Each week it ranks what people asked for and couldn't find, so you know which product, page or policy to fix first. It is not another chatbot, and it doesn't replace your helpdesk. It works on any platform, not only Shopify.
Four steps. One afternoon.
Point it at your content.
Drop in your sitemap, help docs, and PDFs. AskVio indexes in minutes.
Set up guardrails and tone.
Define exactly what the assistant can and cannot say, set your brand voice, and control which actions visitors can trigger: essential for teams that care about consistency and compliance.
Publish, and let the intelligence flow.
Validate every change in a fully isolated test environment, then publish with one click. Your intelligence dashboard updates automatically: failed searches, product gaps, unmet demand signals, and frustration themes surface week by week.
Act on the Monday Brief.
Every week, a short brief lands in your inbox: what customers asked for most, the costliest gap, and the one fix worth making first. Write the missing page, add the product, or clarify the policy. The events are in your GA4 too, so your analyst can check every number.
Nothing goes live
until you publish it.
Test first, then publish.
One script tag on any platform. Every change is validated in an isolated test environment, then published with one click. Versioned, so reverting takes seconds.
Proof in your own GA4.
Every answer, refusal and gap is sent as a structured event to your GA4 property. Compare sessions that asked a question with those that didn't, using your own attribution. No vendor ROI slides.
Enterprise-level security.
Origin allowlists, signed init tokens, per-IP rate limiting, and abuse blocking: the controls enterprise security teams require. Whitelist exactly what the assistant can say and which actions visitors can trigger.
Full API access.
Integrate AskVio into your own workflows, dashboards, and internal tools via a documented REST API. Available on Enterprise: built for teams that need to own the full stack.
AskVio answers only from your content, above a confidence threshold you control. When your content doesn't cover a question, it says so instead of inventing a shipping promise, and logs the question as a gap. Personal data is scrubbed before any analysis.
AskVio answers visitors in their own language, powered by the same AI models that support 50+ languages covering over 97% of global speakers. No extra configuration, no separate setup: your assistant speaks to every visitor in the language they use.
A chatbot gives you conversations.
AskVio gives you a to-do list.
AskVio doesn't count messages, it reads them. You see what customers asked for, where they hit a dead end, and which products they wanted that your catalog doesn't carry, ranked by how often they come up.
Every week, the Monday Brief sums it up in plain English: the top gap and one recommended action. No dashboard login required.
250 ml hand cream
Stop guessing what customers want.
They're already telling you.
Install AskVio, let it collect conversations, and your dashboard lights up. No configuration, no data team, no analyst required.
Already have a chatbot or site search? Send us the export.
Your current tool already holds the questions customers asked and didn't get answered. Upload an export from Intercom, Zendesk, Chatbase, Tidio, LiveChat, Gorgias, Crisp, or your GA4 and Algolia search terms. You get back the gaps ranked, with the one fix worth making first, in the same format as the Monday Brief. No install, no account.
- ExportThe last 30 to 90 days of chats, tickets or site searches. CSV, JSON or text.
- UploadEmails and phone numbers are removed before analysis. We keep the report, not the transcripts.
- Read the reportProducts customers asked for that you don't carry, questions left unanswered, and what they asked most. On the page and in your inbox, in minutes.
The same layer answers ChatGPT.
AI assistants are starting to shop on your customers' behalf. With WebMCP enabled, agents like ChatGPT query your content directly instead of scraping it, and get the same first-party answers your visitors do. Their questions land in the same gap list, so nothing they ask goes unheard. Included on all plans.
on your site
knowledge index
Gemini, and others
Simple, transparent pricing
From solo builders to agencies managing dozens of client sites. No hidden fees, cancel any time. Paid plans include a 20% grace margin, and you're warned at 80%, so a busy month never breaks your site.
AI agent access (WebMCP) is included on all plans — queries share your monthly limit.
- 100 AI queries/mo
- 1 crawler · 30 pages
- 1 document upload
- 1 website
- Intelligence dashboard
- Version control & test/prod
- AI agent access (WebMCP)
- Widget customization
- AskVio branding shown
- 5,000 AI queries/mo
- 5 crawlers · 200 pages
- 20 document uploads
- 1 website
- 3 functions · agents
- AI agent access (WebMCP)
- Intelligence dashboard
- Monday Brief email (3 recipients)
- Google Analytics
- No AskVio branding
- Version control & test/prod
- RAG evaluation (20% sample)
- 20,000 AI queries/mo
- 15 crawlers · 1,000 pages
- 50 document uploads
- Up to 3 websites
- Unlimited functions
- AI agent access (WebMCP)
- Intelligence dashboard
- Monday Brief with week-over-week trends (10 recipients)
- RAG evaluation (50% sample)
- No AskVio branding
- Team members
- 50,000 AI queries/mo
- Unlimited crawlers & pages
- Unlimited documents
- Up to 15 websites
- Unlimited functions
- AI agent access (WebMCP)
- Intelligence dashboard
- Monday Brief with trends (25 recipients per site)
- RAG evaluation (100% sample)
- No AskVio branding
- Priority support
- Unlimited queries & sites
- Unlimited crawlers & docs
- Full API access
- Custom integrations
- Dedicated CSM
- SLA & priority features
- RAG evaluation (100% · configurable)
- No AskVio branding
- Team members
| Feature | Free$0 | Pro$49/mo | Business$99/mo | Agency$249/mo | EnterpriseCustom |
|---|---|---|---|---|---|
| AI queries/mo | 100 | 5,000 | 20,000 | 50,000 | Unlimited |
| Websites | 1 | 1 | 3 | 15 | Unlimited |
| Crawlers | 1 | 5 | 15 | Unlimited | Unlimited |
| Crawl pages | 30 | 200 | 1,000 | Unlimited | Unlimited |
| Document uploads | 1 | 20 | 50 | Unlimited | Unlimited |
| Custom instructions | 3 | Unlimited | Unlimited | Unlimited | Unlimited |
| Functions | 3 | Unlimited | Unlimited | Unlimited | |
| Agents | |||||
| Google Analytics | |||||
| Intelligence dashboardquestion topics · failed searches · unmet demand · fixes | |||||
| Monday Brief emailweekly email with the top gaps and one recommended action · your day and time | |||||
| Week-over-week trends in the briefchanges on every number, new gaps, rising topics, top 5 lists | |||||
| Widget branding | AskVio logo | None | None | None | None |
| Version control & test/prod | |||||
| Test / Prod environments | |||||
| Team members | |||||
| Priority support | |||||
| RAG EvaluationFaithfulness & Answer Relevance | 20% | 50% | 100% | 100% | |
| AI agent access (WebMCP)structured tool access for ChatGPT, Claude & others · included on all plans · queries share monthly limit | |||||
| API access |